WHAT ARE YOUR SHIPPING LOCATIONS?

Currently, we ship across entire India,(free shipping).usually provide shipping in 7 to 15 business days.

If there is a ODA shpping location, the charge for ODA location will be paid by the customer.

International shipping

We provide international shipping,International shipping charges are borne by the customer,Which will be included in the product charge as per the location given by him.usually provide shipping in 15 to 30 business days .

CAN MY DELIVERY ADDRESS BE CHANGED AFTER I’VE PLACED AN ORDER?

Certainly! Just call us or send a What’s App message at +91 7878701978 or email at Care@demiwall.com and update your details. You can do this anytime upto 48 hours before we dispatch your item(s) from our warehouse. If your items have already been dispatched, changing your delivery address isn’t usually possible, and you may be charged for arranging redelivery.

CAN I TRACK THE PROGRESS OF MY ORDER?

Yes, we will send you an email / text message on dispatch of the product.

CAN YOU HELP ASSEMBLE FURNITURE?

Most of our furniture will not require any assembly or may require very minimal assembly. This can be done in most cases without the aid of any tools. We do support assembling of furniture in major cities.

I WANT TO SHIP THIS PRODUCT AS A GIFT. CAN YOU GIFT WRAP IT FOR ME?

Sorry, we do not offer a gift wrap service at the moment. We will be introducing this service shortly.

HOW DO I KNOW IF THE PACKAGE / PRODUCT WILL FIT THROUGH MY STAIRWAY/LIFT/DOOR?

All product dimensions have been provided in individual product pages. We suggest you measure your entrance/stairway to make sure the product fits. Any return due to misfit will be chargeable. Please note that we are responsible for delivering the item till the address and not till the door. You have to make your own arrangements.

Installation

Assembly or Installation is based on DIY ( Do it your self ).

Order Cancellation You are able to cancel your order within 30 minutes from the time of your purchase. Returns Refund Policy is applicable for 10 days from receipt of the product and applicable only for the following reasons Product is damaged Dead on Arrival Manufacturing Defect Incorrect Product The time frame starts from the date the product is delivered as per the confirmation received from our logistics team or courier partners.